Reduced-Rate Pet Care for Our Medway Community

Welcome to the RSPCA Medway West Branch Veterinary Clinic. We believe that every pet deserves high-quality medical care, regardless of their owner's financial situation.

If you live in the Medway area and receive a state pension or eligible means-tested benefits, our reduced-rate veterinary clinic is here to help you keep your furry family members happy and healthy at a lower cost.

Please Note: As a self-funded branch, we offer reduced-rate veterinary care rather than a free service. Owners will be charged for consultations, treatments, and medications, but at reduced costs.

Who Is Eligible?

To access our reduced-rate veterinary services, you must:

Reside in Medway (proof of address required, e.g., a recent utility bill).

&

Receive an eligible benefit or state pension (official proof required, dated within the last 12 months).

Qualifying Benefits Include:

State Pension / Pension Credit
Universal Credit
Income Support
Jobseeker’s Allowance (JSA)
Employment and Support Allowance (ESA)
Housing Benefit / Council Tax Support
Personal Independence Payment (PIP) / Disability Living Allowance (DLA)

Our Services & Reduced-Rate Care

We offer a range of essential, preventative, and low-cost veterinary treatments at discounted prices, including:

Health Checks & Consultations
Vaccinations & Booster Shots
Microchipping
Flea & Worming Treatments
Treatment for Minor Illnesses & Injuries

How It Works

Check Your Eligibility: Ensure you live in Medway and have valid, official proof of your state pension or benefit.
Book an Appointment: Call us or get in touch to schedule a visit.
Visit the Clinic: Bring your pet, your ID, your proof of eligibility, and be prepared to pay the reduced fee at the time of your appointment.

Frequently Asked Questions

Question Answer

Is the care completely free? No. We offer reduced rates to make

care affordable, but owners are still

responsible for paying the reduced

costs of treatments, consultations, and medicines.

What proof do I need to bring? An official letter from the DWP or local

council showing your benefit/pension

status, plus photo ID and a utility bill

showing your Medway address.

Can I walk in without an appointment? To keep wait times low and ensure

every pet gets proper attention, we

operate by appointment only.

What if my pet needs emergency care? Our clinic focuses on outpatient care

and routine treatments.

For out-of-hours or life-threatening emergencies, please contact Manor Vets on 01634 407777

Contact RSPCA Medway West Branch

Ready to schedule a visit or have a question about our reduced rates or eligibility? Get in touch today!

Phone: 01634 681187
Email: reception@rspcamedway.co.uk
Clinic Address: RSPCA Medway West Branch, 174 Walderslade Road, Chatham, Kent, ME5 0PQ
Opening Hours:
- Monday, Wednesday, Friday: 10:00 AM – 12:00 PM
- Tuesday: 9:00 AM – 2:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Saturday (Alternating): 10:00 AM – 12:00 PM
- Sunday: Closed

What day(s) is the Vet onsite?

At present the Vet is only onsite on a Thursday, but we hope to add more days to this service as we grow.

The Vet Nurse is onsite every Tuesday, Thursday and Friday and is able to offer Routine Anal Glands, BP Monitoring, Nail Clips, Tick Removal, Health Checks, Senior Health Checks, Dental Health Checks, Ear Clearing (Conscious), De-matts (Conscious), Weight Checks etc.

What day(s) is the Vet Nurse onsite?

How much will the treatment cost me?

All treatment will be discussed with yourself first, but you can find a list of our prices here

Are you able to do operations onsite?

At present we are only able to offer consults, but the plan is to be able to offer this service as soon as we are able to.